In these terms, unless the context requires otherwise, the following definitions apply:-
a. "Appointment" means the appointment to view the Vehicle in accordance with Clause 7;
b. "Andrew James Cars" means the motor vehicle dealership owned and operated by Andrew James Cars LTD.
c. "Customer" means an individual who wishes to inspect a Vehicle at the Andrew James Cars Dealership or online at www.aj-cars.co.uk;
d. "Reservation" means the process by which a Vehicle is reserved at a retail Customers request in accordance with these terms and conditions;
e. "Order Form" means the standard form used by Andrew James Cars;
f. "Purchase" means the entering into a contract by the completion and signing of an Order Form;
g. "Reservation Fee" means the sum payable by a Customer in respect of a Vehicle;
h. "Vehicle" means the passenger car (being a car intended for the carriage of passengers) and light commercial vehicles (such as small vans and pick-up trucks and commercial vehicles) that a Customer wishes to be reserve;
i. "Working Day" means any day except Saturday, Sunday or any bank or customary public or statutory holiday in England and Wales;
2. These are the terms and conditions that apply to the exclusion of all others (including any verbal statement or representation) in respect of the Reservation Fee.
3. Reservation is only available to Vehicles advertised on www.aj-cars.co.uk where the Vehicle is advertised with the Reservation Fee option.
4. A Reservation Fee can only be paid online at www.aj-cars.co.uk or by calling the telephone number listed in the Vehicle advert.
5. To secure a Vehicle reservation, the Reservation Fee must be paid by debit or credit card in the name of the Customer. The Customer must also provide their:
b. full postal address;
c. telephone number;
d. email address;
6. Once the Reservation Fee is confirmed as paid, Andrew James Cars will reserve the Vehicle at the Andrew James Cars Dealership for 24 hours, unless extended under Clause 7;
7. Within 24 hours of the Reservation being confirmed as being paid, the Customer must make an Appointment to view the Vehicle within 7 calendar days unless otherwise agreed with Andrew James Cars. An Appointment shall be either of:
(a) Contact via telephone with Andrew James Cars to view the Vehicle; or
(b) making an appointment to view the Vehicle through our contact or booking form at www.aj-cars.co.uk
8. Where a Customer attends the Andrew James Cars dealership and decides to Purchase the Vehicle by completing an Order Form, the Reservation Fee will be applied to the purchase price of that Vehicle as shown on the Order Form;
9. Where a Customer attends an Appointment and notifies Andrew James Cars, on the day of the Appointment, that they do not want to Purchase the Vehicle, the Reservation Fee will be refunded by way of credit to the payment card used in accordance with Clause 5 within five Working Days.
10. Where a Customer does not comply with the requirement of Clauses 7 or 9, the Reservation Fee is forfeit and will not be refunded.
11. Customers may only make one Reservation at any one time.
12. The Reservation Fee is not a deposit, and shall not constitute a contract for the sale or purchase of the Vehicle.
13. A person who is not a party to the terms herein shall not have any rights under or in connection with it and the provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded.
14. These terms and conditions are governed by the laws of England and Wales.
15. The Parties submit to the exclusive jurisdiction of the English Courts.
16. Nothing in these terms and conditions will affect or limit the statutory rights of a consumer.
Purchased an Audi A3 from AJ Cars today and received excelllent customer service from Andy and the team. If you're looking for a relaxing and enjoyabl... Read More
Amazing service from beginning to end. Went in with a specific criteria and staff went above and beyond to ensure I left with what I wanted. Customer... Read More
They were fantastic, went above and beyond. They were professional, friendly, helpful and made the whole process of buying a car a pleasure.... Read More
Thomas I Maslin
This company totally destroyed the old "Used car salesman" stereotype! Great service, great people and I love my car. I am really happy with the servi... Read More
Mandy Ann Brewster
Exceptional service and well turned out dealership. A hidden gem. The car was perfect, ready for viewing when I arrived. A quick test drive with No pr... Read More
To extend my thanks and appreciation to all at AJ Cars LTD who provided a proper professional car buying experience, did not shy away from sorting out... Read More
We have been absolutely blown away with the customer service and the car that we purchased. James has been extremely helpful, informative, professiona... Read More
Joanna Taylor - Scotland
Turned up on a late Sunday afternoon , no pushy salesman here just let us get on with looking and test driving cars that we was interested in. Friendl... Read More
Mick & Mel
Andy couldn't have done more for us. Turned up at the gate on a Sunday traveling all the way from Portsmouth. We wasn't made aware we needed to book a... Read More
Georgina & Aaron
can not thank James enough for his level of customer service. he went above and beyond to help my husband get his perfect car. from start to finish he... Read More
Fantastic dealership, responsive, helpful and most of all decent and honest. Such a pleasure to deal with, can’t recommend enough. Thank you... Read More
Brilliant service, a very genuine car dealer you can trust . Focussed on customer service and attention to detail, some great cars and a great team to... Read More
Really pleased with buying from this dealership, nice people to deal with. Will be getting my next one from here and will recommend *****... Read More
Best Experience By Far! Felt comfortable, nothing was rushed and I’d recommend Andrew James cars ltd to anyone. I love my new car 👌... Read More
All the reviews are true - this really is the most fantastic place if you're looking for a new car. Andrew is THE BEST! You could not meet a nicer man... Read More
These gentlemen are absolutely amazing when it comes to professionalism and friendliness. Me, my Nan and partner attended Saturday 14th September and... Read More
Absolutely faultless service. Very professional. Super efficient. Over the moon with my volvo. Highly recommend this garage. Great cars and brilliant... Read More
After just passing my test i was looking for an affordable car and after seeing rave reviews i was not dissapointed, James helped me through every ste... Read More
You won’t find a friendlier dealership anywhere near these guys.there help and support during the whole buying process was second to none.very hospi... Read More
Fantastic guys.they went above and beyond to help with everything we asked for.even with a DriverError( our fault) they went out of there way to put u... Read More
Bill and gill
My Grandad decided to have a look and ended up part exchanging his car for an XC90! Brilliant condition of cars and friendly staff that were extremely... Read More
Just brought a Audi Q5 from Andrew James fantastic Car and as for Andy & James couldn't ask for better No pressure sales and professional quick and ea... Read More
Rare to find an honest, reliable and helpful car dealer these days. Really pleased with the Twingo and the service was excellent from start to finish.... Read More
I arranged to go and view a car that I organised with them, and when I got there they was helpful and had a very good attitude and made you felt welco... Read More
Thanks to these guys, I now have the car I’ve wanted for years after just 3 days. Hassle free, flawless customer service. I couldn’t thank them en... Read More
Hassle free, flawless customer service - Jake H
Great service, picked up from the railway station and a friendly service. Car is exactly what I expected. Completed within 30 minutes and help to tax... Read More
Superb guys. Honest and friendly - Steven L
recently bought used land rover, good price, friendly no pressure experience and long warranty. what's not to like? definitely recommend this business... Read More
the way car sales should be! - Colin H
Probably the nicest experience I've had buying a car. Really nice guys, knowledgeable, very straightforward and trustworthy. They are car people , off... Read More
Fantastic car buying experience - Richard H
Our experience was very smooth and we was under no pressure, deal was completed very quick and easy and all the little issues we high lighted with the... Read More
Part exchange - Wayne H
Wonderful customer service from the first telephone call. He made px my car and purchasing a new one completely hassle free. Would definitely recommen... Read More
Fantastic, friendly local dealership - Heather M
Contact DetailsCompound 1
Nuralite Industrial Estate
ME3 7JA 01474 878850 firstname.lastname@example.org